Privacy Policy
Your Privacy Matters to Us
1. Information We Collect
Personal Information: When you create an account with Indiefy, we collect personal information such as your name, email address, phone number, and billing information.
Music Content: We collect and store the music files, artwork, metadata, and other content you upload to our platform for distribution purposes.
Usage Data: We automatically collect information about how you use our service, including your IP address, browser type, device information, and pages visited.
Payment Information: We collect payment and billing information when you make purchases or receive royalty payments through our platform.
Communications: We may collect information from your communications with us, including customer support interactions and feedback.
2. How We Use Your Information
Service Provision: To provide, maintain, and improve our music distribution services.
Account Management: To create and manage your account, process payments, and handle royalty distributions.
Communication: To send you important updates, notifications, and respond to your inquiries.
Analytics: To analyze usage patterns and improve our platform performance and user experience.
Legal Compliance: To comply with legal obligations and protect our rights and the rights of our users.
Marketing: To send you promotional materials and updates about our services (with your consent).
3. Information Sharing
We may share your information in the following circumstances:
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use SSL/TLS encryption to protect data in transit and encrypt sensitive data at rest.
Secure Infrastructure
Our servers are hosted in secure facilities with restricted access and regular security monitoring.
Access Controls
We limit access to personal information to authorized personnel who need it for business purposes.
Regular Updates
We regularly update our security measures and conduct security assessments.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access
You can request a copy of the personal information we hold about you.
Correction
You can request that we correct inaccurate or incomplete personal information.
Deletion
You can request that we delete your personal information, subject to certain limitations.
Opt-out
You can opt-out of marketing communications at any time.
Data Portability
You can request a copy of your data in a structured, machine-readable format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
You can manage your cookie preferences through your browser settings or by contacting us.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.
When we transfer personal information from the European Economic Area (EEA) to other countries, we rely on adequacy decisions by the European Commission or implement appropriate safeguards such as Standard Contractual Clauses.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Information
Retained for the duration of your account plus 7 years for legal and tax purposes.
Music Content
Retained as long as your content is distributed or as required for royalty reporting.
Financial Records
Retained for 7 years in accordance with tax and accounting regulations.
Marketing Data
Retained until you opt-out or for 3 years from your last interaction.
9. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
For users between 16 and 18 years old, we may require parental consent and additional verification as outlined in our Terms and Conditions.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a prominent notice on our platform
Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
support@indiefy.net
Address
Indiefy Inc.
Jalisco, Mexico
Response Time
We will respond to your inquiry within 30 days.
Last updated: May 12, 2026
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact our privacy team.
Contact Privacy Team